Contact Us
How to reach the team that operates LekhaLens.
Registered entity
Finesse Enterprises Private Limited
258 Nehru Nagar, Patna, Bihar 800013, India
support@lekhalens.com — support, billing, refund requests, privacy questions and security reports all reach us here.
We aim to reply within two working days. Please include the email address on your account so we can find it.
Prefer not to use email? Use the form at the bottom of this page — it needs no account.
Phone
+91 612 313 6175
Grievance redressal
If a support reply hasn't resolved your issue, raise a grievance using the form below, choosing "Grievance", or write to support@lekhalens.com with "Grievance" in the subject line. Either reaches our Grievance Officer, Shreekant Srivastava, who is responsible for privacy and data protection at Finesse Enterprises Private Limited. We acknowledge grievances within two working days and aim to resolve them within 30 days.
If we have not resolved your grievance within that period, or you are not satisfied with the outcome, you may complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.
Send us a message
Use this form for support, to ask about the Business plan, or to raise a grievance. You do not need an account — anyone can write to us here, including someone acting on behalf of an account holder. We reply to the email address you give us, usually within two working days.
Raising a grievance here reaches our Grievance Officer, Shreekant Srivastava. If it is not resolved within 30 days, or you are not satisfied with the outcome, you may complain to the Data Protection Board of India.
This document describes how LekhaLens works and is provided for information. It is not legal advice.